Payment Policy

  1. At the time of booking, a non-refundable deposit of 30% of the total cost of the booking.
  2. The remaining payment is due 45 days before arrival.

Cancelation Policy

  1. From the time of the booking to 45 days before your trip, there is a 30% of the total trip cost cancelation fee.
  2. From 60 days to 30 days before your arrival, there is a 50% of the total trip cost cancelation fee.
  3. For cancelations from 30 days to the day before your arrival or non-shows, there is a 100% cancelation fee.

 

Our cancellation policy follows the customary policy of airlines, hotels, and service providers. In case of a cancellation for a serious reason, we always try to be as flexible as possible and try to provide a partial refund or keep the amount paid (or part of it) as a credit for a future trip.

Travel insurance is highly recommended.

Change fees

  1. No fees will be charged for any changes you make after booking a trip, except if different rates apply at the hotels, activities, etc, at the time of the change.
  2. In case of a change due to unforeseen circumstances under our control (weather conditions, government decisions, strikes, etc), we will absorb the full amount or a part of the change fees required.